Privacy Policy
Last Updated: August 31, 2026
Fab Bud is operated by Fab Digital Private Limited (“Fab Bud”, “we”, “us”, or “our”). We provide parcel delivery, rider, tracking, COD, and related logistics services in Nepal.
We respect your privacy and are committed to protecting your personal information.
1. Information We Collect
Depending on how you use Fab Bud, we may collect:
- Name, phone number, and email address
- Pickup and delivery addresses
- Sender and recipient details
- Parcel and order information
- Payment and COD information
- Rider and vehicle information
- Location/GPS information
- Proof-of-delivery photos or signatures
- Customer support communications
- Device and technical information such as IP address, device type, app version, and usage information
2. How We Use Your Information
We use your information to:
- Process and complete deliveries
- Assign and manage riders
- Provide real-time tracking
- Provide proof of delivery
- Process payments and COD
- Communicate delivery and account updates
- Provide customer support
- Maintain security and prevent fraud
- Improve our app and services
- Send promotional communications where permitted
3. Location Information
Fab Bud may use location information to assign riders, facilitate deliveries, provide navigation and real-time tracking, estimate delivery times, and verify delivery activity.
Location access may be required for certain delivery and rider features.
4. Sharing Information
We do not sell your personal information.
We may share necessary information with:
- Assigned riders and delivery partners
- Payment providers
- Maps and location service providers
- Hosting, communication, analytics, and technical service providers
- Government or law-enforcement authorities where legally required
We share only information reasonably necessary for the relevant purpose.
5. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, loss, or disclosure.
However, no online service can guarantee complete security.
6. Data Retention
We retain information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable laws.
When information is no longer required, we may delete or anonymize it.
7. Your Choices and Rights
You may contact us to:
- Ask about the personal information we hold about you
- Request correction of inaccurate information
- Request deletion where applicable
- Withdraw consent where applicable
- Raise a privacy concern
Contact us at bud@fab.com.np.
8. Account Deletion
You may request deletion of your Fab Bud account and associated personal information by emailing:
Subject: Fab Bud Account Deletion Request
We may retain certain information where required or permitted by law, or where necessary for legitimate purposes such as fraud prevention, accounting, security, and dispute resolution.
9. Children
Fab Bud is not intended for children. If you believe we have collected personal information from a child, please contact us so we can review and take appropriate action.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Last Updated date.
11. Contact Us
Fab Digital Private Limited
Brand: Fab Bud
Website: fab.com.np
Email: bud@fab.com.np
Address: Kathmandu-31, Kathmandu 44600, Nepal
12. Applicable Law
This Privacy Policy is governed by the applicable laws of Nepal, including applicable privacy and data-protection requirements.